abjili Privacy Policy: How We Protect Your Personal Data
At abjili, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect the personal information of Filipino players who register and use our online gaming platform. Please read this document carefully before creating an account, and reach out to our support team if you have any questions about how your data is handled.
Last reviewed: 2025
What Information Does abjili Collect From You?
When you register for an account on abjili, we collect a range of personal information that is necessary to verify your identity, process your transactions, and deliver a safe gaming experience tailored to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and any government-issued identification documents you submit during the verification process. We also collect your financial details — specifically the Philippine Peso payment method information you use for deposits and withdrawals — in order to process transactions securely and comply with anti-money laundering requirements. In addition to the information you provide directly, our systems automatically collect technical data when you access the platform, including your IP address, device type, browser version, operating system, and screen resolution. We also gather usage data such as pages visited, games played, session duration, bet history, and platform interaction patterns, which help us improve our services and detect suspicious activity. Cookie and tracking data is collected when you browse the abjili website, as described in more detail in the Cookies section below. All data collection is carried out in accordance with applicable Philippine data privacy law, and we only collect what is genuinely necessary for the purposes described in this policy.
Why Do We Use Your Personal Data?
abjili uses the personal information we collect for a defined set of legitimate purposes that are all directly connected to delivering and maintaining our online gaming services for Filipino players. The primary purpose is to create, verify, and manage your player account, ensuring that only eligible individuals aged 18 and above can access real-money gaming features. We use your financial data to process deposits and withdrawals accurately, reconcile transactions, and comply with anti-money laundering and know-your-customer obligations under applicable regulations. Your contact details are used to communicate with you regarding your account, including verification emails, withdrawal confirmations, security alerts, and responses to your support inquiries. We may also use aggregate and anonymised usage data toanalyse platform performance, improve game offerings, troubleshoot technical issues, and develop features that enhance your mobile experience on abjili. Where you have opted in, we may send you information about promotions, bonuses, or platform updates that are relevant to your activity — you can opt out of these communications at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects on your account without human review.
Cookies and Tracking — What's Running When You Browse?
abjili uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a smooth, personalised browsing experience on both desktop and mobile devices. Cookies are small text files stored on your device that allow our systems to remember your session, keep you logged in securely, and recall your preferences such as language and display settings. We use strictly necessary cookies that are essential for the platform to operate — these cannot be disabled without affecting core functionality such as account login and game loading. We also use functional cookies that remember your choices and improve usability, as well as analytical cookies that help us understand how players navigate the site so we can make data-driven improvements to the platform. At this time, abjili does not serve third-party advertising cookies, and we do not allow external ad networks to place tracking pixels on our pages. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of the abjili platform. By continuing to use the platform after reviewing this notice, you consent to our use of cookies as described here.
How Is Your Data Stored and Kept Secure?
abjili stores your personal data on secure servers that are protected by industry-standard technical and organisational measures designed to prevent unauthorised access, disclosure, alteration, or destruction of your information. All data transmitted between your device and our platform is encrypted using SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission. Access to personal data within the abjili organisation is restricted on a strict need-to-know basis, and all staff with access to player data are bound by confidentiality obligations. We retain your personal information for as long as your account remains active and for a reasonable period thereafter in order to comply with legal obligations, resolve disputes, and maintain the integrity of our records. When data is no longer required for these purposes, we take steps to securely delete or anonymise it in accordance with our internal data retention schedule. While we take robust precautions to protect your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password and enable any available account security features on the abjili platform. In the event of a data breach that affects your rights, we will notify you and the relevant authorities as required by applicable Philippine data protection law.
Do We Share Your Data With Anyone Else?
abjili does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — your information is never treated as a product. However, in order to deliver our services effectively, we do share certain data with a limited set of trusted service providers who assist us in operating the platform. These include payment processors who handle Philippine Peso transactions on our behalf, identity verification providers who assist with KYC checks, game software providers who supply the titles available on our platform, and technical infrastructure partners who support hosting and security. Each of these partners is contractually obligated to handle your data only for the specific purpose we engage them for, and they are not permitted to use it for their own independent purposes. We may also disclose personal data to law enforcement authorities, regulatory bodies, or courts if we are legally required to do so, or if disclosure is necessary to prevent fraud, protect the safety of our users, or defend our legal rights. All third-party data sharing is conducted with appropriate safeguards in place, and we do not transfer your personal information to countries that do not provide an adequate level of data protection without implementing suitable protective measures.
Your Rights Over Your Personal Information
As a registered player on abjili, you have a number of important rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to access the personal information we hold about you at any time by contacting our support team with a written request, and we will provide you with a copy of your data within a reasonable timeframe. If any information we hold about you is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly upon verification. You also have the right to request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. If you wish to restrict or object to the processing of your personal data for a particular purpose, you may submit such a request to our support team, and we will respond in accordance with applicable law. You have the right to data portability, meaning you can request a structured copy of the personal data you have provided to us in a commonly used electronic format. For any privacy-related requests or concerns, you are welcome to contact the abjili support team directly, and we will aim to resolve your inquiry within 30 days.
Protection of Minors
abjili strictly prohibits individuals under the age of 18 from registering an account or accessing any gaming features on our platform. We do not knowingly collect personal data from minors, and if we become aware that a person under 18 has provided us with personal information, we will promptly delete that data and close the associated account. Parents and guardians who believe a minor may have accessed the platform without authorisation are encouraged to contact our support team immediately so we can take appropriate action. We support the use of parental control tools and internet filtering software as an additional layer of protection for households with young people. Our commitment to responsible gaming includes protecting younger audiences from exposure to real-money gaming environments, and our verification processes are designed with this goal firmly in mind.
Policy Updates and How We Notify You
abjili may update this Privacy Policy from time to time to reflect changes in our platform, services, legal requirements, or data practices. When we make material changes, we will update the effective date shown at the top of this page and, where practicable, notify registered players through a notice within their account or via the contact details on file. Your continued use of the abjili platform after any update to this policy constitutes your acknowledgement of the revised version. We encourage you to review this page periodically so you remain informed about how we protect your personal information. If you disagree with any changes to this policy, you should stop using the platform and, if you wish, contact our support team to request account closure and data deletion.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how abjili handles your personal data, our support team is ready to help. You can also visit our FAQ page for answers to common account and platform questions, or review our Responsible Gaming page for information on the tools we provide to support healthy play habits. Ready to get started on a platform that puts your security first? Create your free abjili account today and enjoy a safer, more transparent online gaming experience right here in the Philippines.